416002 comments

• Comment Link Sábado, 14 Diciembre 2024 18:00 posted by Hermine

  A swanky London steakhouse is facing backlash over its introduction of charges for tablecloths
  and napkins.
  
  Diners at the London Steakhouse restaurant, which was opened by celebrity chef Marco Pierre
  White in 2008, are now expected to fork out an additional cover of £1.50 per person.
  
  The restaurant, located near Liverpool Street train station, has stated
  that this will be a fixed fee 'to cover the cost of table linen and
  napkins', with a discretionary service charge of 9.5
  per cent also appearing on bills.
  
  Industry experts have cautioned though that this could be
  just the start of restaurants seeking more 'innovative' ways to raise additional revenue
  from customers.
  
  Off the back of the government's autumn budget which saw both the minimum wage
  and national insurance rates increase, restauranteurs have been warning that prices must rise for them to be able to foot the bill.
  
  
  
  From April, the national minimum wage will increase by 6.7 per cent to £12.21 per hour, with employer's NI charges to jump by 1.2 per cent. 
  
  Conservative party leader Kemi Badenoch has previously claimed
  the national minimum wage is detrimental to British businesses,
  and told this year's Tory conference that it was 'over-burdening' many small enterprises.
  
  
  The London Steakhouse appears to be reacting proactively to its impending expenditure
  increases, through both the tablecloth and napkin fee along
  with a host of other charges.
  
  
  
  
  Marco Pierre White's (pictured) London Steakhouse has come
  under fire over the introduction of charges for tablecloths and napkins
  
  
  
  
  
  The London Steakhouse restaurant (pictured) has been open near Liverpool Street station since 2008
  
  
  
  
  
  Diners are now expected to fork out an additional £1.50 per head for tablecloths and napkins
  
  
  
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  The charges for the linen are displayed on the restaurant's à la carte menu,
  with the set menus seeing additional charges such as a £1 head cover fee.
  
  
  A 12.5 per cent service charge is also added to set menu bills,
  as the self-proclaimed 'linen-topped table dining' establishment seemingly seeks more ways to charge patrons.
  
  
  
  The cover charge concept is one which is standard practice
  in many places around Europe, particularly in Italy where the 'coperto' charge covers
  table linen and bread.
  
  Cover charges are becoming ever more prevalent in the UK, with Harrdos also recently
  jumping on the trend and implementing a £1 levy at its
  London eateries.
  
  Other charges laid out on the London Steakhouse's website include
  a £10 fee for booking certain set menus over two days in advance.
  
  
  This fee is not considered as a deposit by the restaurant and is not credited from your final bill, but rather a charge
  simply allowing you to make your reservation. 
  
  Consumer specialist Jane Hawkes told the Telegraph that the introduction of such fees is unfair on diners and that customers should be made to feel valued by businesses, rather than 'bamboozled'.
  
  
  One potential unintended consequence of these fee introductions is that patrons will feel less obliged to
  pay service charges or leave behind tips.
  
  Despite new legislation coming into effect in October which
  ensures staff receive equal distribution of tips, industry expert Ms Hawkes says that this may prove
  to be redundant if fee gouging persists. 
  
  The London Steakhouse restaurant has been approached by the MailOnline for comment. 
  
  
  ItalyMarco Pierre WhiteKemi Badenoch
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